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REVIEWS

Check out our reviews, sharing customer experiences that spotlight our commitment to service and creating satisfied customers. We value continuous feedback to improve our service and are excited about the opportunity to work with you.

4.1

Out of 5 Stars
Overall score based on 58 customer reviews.
5 Stars
29
4 Stars
10
3 Stars
15
2 Stars
1
1 Stars
3
Lindsey Ryan

Amazing service right from the first phone call! We were looking for a much larger space and had been calling other places and no one would pick up or we got the run around about unit availability. ... View More

Amazing service right from the first phone call! We were looking for a much larger space and had been calling other places and no one would pick up or we got the run around about unit availability. Called here and Dan was so nice! He answered all of our questions, explained the whole process and pricing and he even went up to measure the hallway to make sure we could get pallets through! Everyone there is so friendly and goes out of their way to make you feel at home and answer any questions you have. View Less

Gene Paige jr.

Very helpful storage place

Very helpful storage place View Less

Christine Werneburg

Good

Good View Less

Summer Stafford

Very friendly and clean

Very friendly and clean View Less

Jay Harkins

Easy access

Easy access View Less

Dante White

Good storage, good prices.

Good storage, good prices. View Less

Samantha Cobb

Rented from here for over a year and the were the cheapest. The staff was friendly and efficient. Highly recommend

Rented from here for over a year and the were the cheapest. The staff was friendly and efficient. Highly recommend View Less

nick morticelli

Staff member waited until after closing for us to load items after our moving company was late. Easy move-in process. No hidden fees and everyone is very nice.

Staff member waited until after closing for us to load items after our moving company was late. Easy move-in process. No hidden fees and everyone is very nice. View Less

Fees Visa Harlem Streeter

Great service! Especially for the freight elevator! Never a wait!!

Great service! Especially for the freight elevator! Never a wait!! View Less

Cydney Pa

This place is amazing!! The price was the lowest in the area, and they run great promotions too. Jessica helped me and my family move in and out of our unit. It was a stressful experience moving all m ... View More

This place is amazing!! The price was the lowest in the area, and they run great promotions too. Jessica helped me and my family move in and out of our unit. It was a stressful experience moving all my stuff from CT to NY again, but each time I visited was easy and peaceful. I was always greeted with a smile and conversation, and they helped me when I forgot my storage unit number (so embarassing, but they didn't have me feeling embarassed!). I would definitely store again between moves with them in the future. View Less

Marlyn Rosario

The staff is so friendly, caring, and understanding!! I had to scramble to get a storage unit after my school closed the dorms and i kept changing my move-in date because of the current situation mess ... View More

The staff is so friendly, caring, and understanding!! I had to scramble to get a storage unit after my school closed the dorms and i kept changing my move-in date because of the current situation messing with all my plans and the staff here was so understanding, friendly, and happy to help. Not to mention the great sizes and the amazing prices they offer!! really feel like I made the right choice. I would give 6 stars if I could. 1,000% RECOMMEND!! View Less

Kara Armour

This place was great! We kept our stuff there for a year with no issues. When it was time to move everything was super easy, the manager had all the closing paperwork ready for us and even helped us p ... View More

This place was great! We kept our stuff there for a year with no issues. When it was time to move everything was super easy, the manager had all the closing paperwork ready for us and even helped us pack out moving truck. Just when you think it’s all over we left a bolt to a piece of furniture behind and the manager mailed it to us for no charge! I highly recommend them. View Less

Darcy Waters

Everyone I dealt with were absolutely amazing! Friendly and professional staff, spotless units and area. I can not recommend them enough!

Everyone I dealt with were absolutely amazing! Friendly and professional staff, spotless units and area. I can not recommend them enough! View Less

Melissa Rogers

Great place pleasant staff

Great place pleasant staff View Less

Amanda Rodriguez

These apartments are beautiful. They have really done a great job remodeling.

These apartments are beautiful. They have really done a great job remodeling. View Less

jessica shelley

Nice people great service

Nice people great service View Less

James Rost

Turned into apartments, very nicely done bit expensive but well worth it if you have the funds to live there

Turned into apartments, very nicely done bit expensive but well worth it if you have the funds to live there View Less

JSARE89

Fantabulous!!! The customer service is great and the freight elevator is a joint saver!! Michelle and Tim are who we talked to and they were super helpful!! If you need storage in the Albany area, go ... View More

Fantabulous!!! The customer service is great and the freight elevator is a joint saver!! Michelle and Tim are who we talked to and they were super helpful!! If you need storage in the Albany area, go here! Website usually offers really good deals. Definitely a recommended spot from me! View Less

Jamaal Burnside

Huge facility. Very old and only one slow elevator

Huge facility. Very old and only one slow elevator View Less

Talon Pardun

Never had problems and the staff was courteous. Hours are a little inconvenient Mon through Wednesday.

Never had problems and the staff was courteous. Hours are a little inconvenient Mon through Wednesday. View Less

Ethien Salameh

nice and warm

nice and warm View Less

Arthur Pelton

Limited hours for storage access

Limited hours for storage access View Less